Google’s double serving ads: What’s the impact for advertisers?

Google’s new update on double serving ads allows advertisers to display multiple ads for the same business on a single search results page. But what does this mean for your Google Ads performance?

Adthena’s analysis reveals the true impact of double serving on impressions, CTR, and ROI.

Google’s double serving ads: insights by Adthena
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What’s happened?

Google Ads is updating its Unfair Advantage Policy, effective April 14, to permit advertisers to display multiple ads for the same business, app, or site on a single search results page, provided they occupy different ad locations. This change follows experiments allowing such placements and may increase visibility and clicks for top advertisers while intensifying competition for smaller players. 

The policy leverages separate auctions for different ad locations, enabling businesses to secure multiple placements. Advertisers should closely monitor how this change impacts their performance and adjust their broader strategies as needed.

What can advertisers expect from double serving?

Here’s a breakdown of how double serving can could affect your Google Ads campaigns:

  • Impressions: these are expected to increase with double serving, as two impressions will be counted when an advertiser double serves
  • Impression Share: double serving increases the number of eligible impressions an advertiser can appear for, so advertisers might see impression share decrease
  • CTR: advertisers who double serve will likely get more impressions, but not a proportional increase in clicks, leading to a lower CTR 
  • More visibility for dominant advertisers: Larger budgets may now translate into even greater SERP presence. 
  • Higher costs and uncertain ROI: Double serving comes with potential cost increases, without the option to opt out, and an unclear ROI.
  • Brand implications: More SERP visibility, but at what cost?

Adthena analysis: What the data reveals

Adthena is the leading provider of Search Intelligence for Enterprise Paid Search advertisers. Our solution collects over a billion data points from the SERP daily. Following news of this update from Google our own Data Science team ran an experiment last week to understand the impact of multiple ad serving.

The dataset spans 130 unique domains, featuring prominent UK advertisers across diverse industries. It encompasses 3,870 unique search terms, ranging from high-intent generic queries like “0 interest credit cards” to core brand terms for well known UK brands in retail, telecoms, travel, and more. Each search term was monitored daily over time, with double ad appearances ranging from 0 up to 450 instances per day.

Among all search terms, we frequently observed that pure brand search terms, targeted exclusively with exact match type — spanning retail, fitness, telecommunications, office supplies, and payment services — exhibited a consistent performance pattern:

  • A statistically significant increase in impressions, strongly correlated with higher double ad presence (as observed in indexed SERP data).
  • A decline in CTR, primarily driven by an increase in impressions as users are exposed to more ads from the same brand but typically still click only once, lowering the overall click-through rate. 
  • CPC remains stable, which aligns with Google’s explanation of advertisers not bidding against themselves and the auctions being separate

For every additional instance where two ads from a leading furniture retailer appear together on the search term for their brand name, we observe approximately 17 more impressions received across users.

Effect of double ad frequency on impressions

However, this pattern does not hold in accounts where the same brand term is also targeted using phrase or broad match types. In these mixed setups, performance dynamics tend to be more diluted and inconsistent, due to:

  • Blended auction participation across match types
  • Broader query matching introducing noise
  • Increased overlap with competitor or generic traffic

Interestingly, we also observed that when a domain bids on competitor brand terms (e.g., Competitor X bidding on Competitor Y’s core brand term in exact match), double serving often has little to no positive impact on its own impressions for that search term. In some cases, there is even a negative correlation, where Google serves significantly more ads from the actual brand (Competitor Y), reinforcing brand dominance under the new policy change.

Assess the impact of double serving ads with Adthena

Our team has created a unique dashboard for our customers to see daily trends on how double serving is impacting them, and their competitors. Here is a snapshot of the report:

A snapshot of an Adthena dashboard showing daily trends on how double serving is impacting them and their competitors.

This top-level view highlights the daily frequency of double serving within a given category. With flexible filters and detailed views, the dashboard empowers advertisers to dive deeper, analyzing the impact on specific search terms and individual competitors.

For any further information or advice as to how to find observed data on your account, please book a demo

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